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Beyond the Garment: The Craft Casual Ethos

Style is no longer about performance. It is about essence.

Craft Casual is dedicated to this modern ideal. We strip away the non-essential to reveal a more thoughtful approach to dressing—where "casual" is not lazy, but deliberate. It is found in the precision of a seam, the drape of a sustainable fabric, and the functionality of a convertible design.

Here, you will find no restrictive shapes or loud logos. Only pieces that offer freedom of movement and freedom of expression. We create a sanctuary for your wardrobe, where simplicity is the ultimate sophistication and comfort is the highest form of elegance.

Worldwide shipping

Free shipping for orders over USD$100

Need Help?

Our customer support team is here to assist you.
We’re available Monday to Friday, 9:00 AM – 5:00 PM(JST) for any questions regarding your orders, shipping, or product details.

Money-Back Guarantee

If you are dissatisfied with your order, you can return the goods to us within 15 days. This way, you can shop with us risk-free.

Frequently asked questions

Shipping Information

We offer worldwide shipping with full tracking provided. Orders are typically processed within 1–3 business days.

For EU, UK, and select international customers, we provide DDP (Delivered Duty Paid) shipping.

This means you won’t have to pay any additional customs duties or import taxes when your parcel arrives—everything is covered by us for a smoother delivery experience.

Estimated Delivery Times:

USA / Canada: 7–12 business days

UK / Germany / France / EU: 7–14 business days

Australia / New Zealand / Asia: 7–15 business days

Please note that during peak seasons or customs checks, delays may occur.

Still have questions? Reach out to us anytime via our contact page!

Returns and Refunds

We offer a 15-day return policy for specific cases to ensure fairness while protecting product quality and cost.

You may request a free return, refund, or replacement if:

  • Damaged or defective
  • Wrong item, size, or color
  • Lost in transit (verified by tracking)
  • Incomplete (e.g. missing item from a bundle)
  • Wrong address was entered and you contacted us within 1–3 days (before dispatch) — we may be able to update it during processing

To qualify:

  • Within 15 days of delivery
  • Unused, unworn, and in original packaging

Please note:
We do not offer refunds or free returns for:

  • Change of mind or buyer’s remorse
  • Incorrect sizing (refer to our size chart before ordering)
  • Wrong address provided, if we were not contacted in time
  • Packages marked as delivered by courier, with no supporting issue or evidence

For assistance, contact us with your order number and clear photos (if applicable). We're here to help!

Can I cancel my order If I change my mind?

We understand that sometimes you may change your mind after placing an order. If your item has not yet been shipped, you may request a cancellation.

Please note:

$4.99 USD processing fee will be deducted from your refund to cover administrative and payment gateway costs.

Once the item has been shipped, we are unable to cancel the order, and our standard return policy will apply.

Where are your products manufactured?

Our products are thoughtfully crafted in specialized workshops in China, where we work closely with skilled partners who understand our commitment to quality, design, and durability. We choose manufacturers based on craftsmanship, ethical standards, and their ability to bring our designs to life with care — not just location.

By producing in select regions of China, we’re able to offer premium-quality garments at fair prices, while maintaining full control over fabric selection, fit, and finish.